Shipping

As we do not hold stock shipping usually takes between 15-25 days, however it is usually faster. We are able to track in real time so can always let you know where we are in regards to delivery

Say What?

General Info

As a New Zealand based business we pride ourselves on sourcing affordable music related T-shirts from overseas distributors that you won’t find in New Zealand stores.

Great Value
You’re not paying for our premises , you're not paying for staffing , this means you pay less at the checkout.

Track & Trace
It can take up to 3-7 days before you receive the international tracking. Delivery can take 15-35 days.

Safe Payment
Wide range of payment options, we create a payment experience that is easy and secure.

Do we have a Physical Store?

Nope,we do not have a physical store, nor do we hold any stock.

We can be however, contacted by chat or email and we will endeavour to answer your questions/concerns as soon as we possibly can!

How do we get hold of you?

The best way to get a quick answer to your question is to use the contact page or open up a chat , we'll try to get back to you as soon as we can

As we do not hold stock shipping usually takes between 15-25 days, however it is usually faster. We are able to track in real time so can always let you know where we are in regards to delivery

Shipping

Now Shipping to Australia.

As we do not hold stock shipping usually takes between 15-25 days, however it is usually faster. We are able to track in real time so can always let you know where we are in regards to delivery

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vintagesoundstshirts@gmail.com. Please note that returns will need to be sent to the following address: 38 King Edward St, Mount Eden, Auckland 1024
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vintagesoundstshirts@gmail.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at wgts22kle@mozmail.com.